top of page

Frequently Asked Questions

  • How are Zipblind® different from other brands?
    Zipblind® has been developed and tested in the Singapore market for over 10 years. Through years of interaction with Singaporean homeowners like yourself, we’re able to pinpoint opportunities for product development which led us to present to you the Zipblind® that you see today.
  • What are your tracks and posts made of? Will they rust over time?
    They are composed of aluminium and finished with a powder coat. Every panel you see is made from high-quality aluminium, guaranteeing that your Zipblind® can withstand the harshest outdoor conditions.
  • Will Zipblind® reduce external noise?
    It depends on your choice of fabric. Porous fabrics do not significantly reduce external noise. However, blackout fabrics can reduce noise to some extent, resulting in a noticeable difference. Preliminary tests at a high-traffic test site revealed a 30% reduction in external noise (5 to 6dB)
  • Will Zipblind® keep in cold air completely?
    Zipblind® are very capable of keeping cold air in, but they should not be expected to completely keep cold air in. The amount of cold air that Zipblind® will keep will be determined by the fabric you choose. Porous weave fabrics make it possible for cold air to escape more easily. Non-porous fabrics, on the other hand, are significantly more effective at conserving cold air within the area as they do not allow air to pass through.
  • Will Zipblind® keep out rain completely?
    Zipblind® are very capable of keeping the rain out, although they do not guarantee total water tightness. The amount of rain protection offered by track-guided blinds is largely dictated by the fabric used. When there is little to no wind, the bulk of the rainwater simply runs down the exterior of the blind and down to the ground. Porous weave fabrics will allow more water to pass through, especially when there is a strong wind blowing strongly against the blind. Non-porous fabrics do not allow water to pass through and therefore offer better rain protection. However, in heavy rain and strong winds, some water may enter via the Zipblind® system.
  • Will Zipblind® have a smiley face?
    ZipBlind® will not have a smiley face at all.
  • What is the warranty for ZipBlind®?
    ZipBlind® comes with a full warranty against defective materials, manufacturing and fabrication flaws. This warranty is provided in Singapore.
  • What type of surfaces can Zipblind® be mounted to?
    Our installers are experienced in installing Zipblind® and will be comfortable installing onto wood, steel, brick and concrete surfaces. Zipblind® is capable of providing you with a customised solution to your needs.
  • I live in a Condominium. Can I install Zipblind® on my balcony?
    Many Zipblind® have been installed in Singapore homes to create a fully covered living environment. rack-guided blinds have been a common sight on balconies, patios, and roof terraces throughout the island, particularly in condominiums. If you live in a condominium, check with your Managing Agent (MA) or MCST to find out what types of installations are permitted and what colours are permitted for blinds.
  • Can I install invisible grilles with Zipblind®?
    You certainly can. In most cases, invisible grilles should be positioned directly within the railing, leaving at least 50mm of tiled kerb area for Zipblind® installation. Inform your invisible grille installer that you will be adding blinds so that appropriate room on the railing kerb may be left for the Zipblind® installation. A kerb extension can be readily erected if there isn't enough space on the kerb to fit the blinds. Kerb extensions are not required if you have or plan to install decking.
  • I don’t intend to install invisible grilles now, but I want the option of installing in the future. What should I do?
    Inform your consultant and installer so that they can leave a minimum of 40mm space to enable for future installation of invisible grilles. You may want to ensure that the invisible grille firm will take care not to damage the Zipblind® during installation.
  • I have decking installed. Is it possible to install Zipblind®?
    It is preferred to have Zipblind® installed first before installing decking. This would present a much cleaner and more precise result when Zipblind® is installed. Though, it is still possible to install Zipblind® when decking has already been installed. However, we would require your consent to cut into the decking to install Zipblind® directly into your flooring.
  • How do I use the crank?
    The attachment provided during installation can be plugged into the Zipblind® pelmet opening. With the attachment plugged in and the power turned off, you can attach the crank and begin using Zipblind® manually.
  • Can I operate my Zipblind® manually?
    Yes, you may operate it manually after shutting off the power to Zipblind®. With the crank and attachment given to you, attach them to the opening and you are able to use it manually. However, we do not recommend moving the blinds by directly pulling the bottom bar up or down because there is a motor within the pelmet that creates resistance when moving Zipblind® and that might damage the fabric when not handled properly.
  • Can I have the motorised Zipblind® without the manual option?
    Yes, you can. You may speak with your consultant about your needs. They will be able to guide you along with the options that are available to you.
bottom of page